Refund policy

At Soccer Jersey E-store, your satisfaction is our priority. If you are not entirely satisfied with your purchase, we are here to help.

Eligibility for Returns & Refunds

• Items must be returned in new, unworn, unwashed, and unaltered condition with all original tags attached.

• You have 90 days from the date of delivery to request a return.

• A valid proof of purchase (order number) is required.

Non-Returnable Items
The following items cannot be returned:

• Customized or personalized jerseys.

• Items with removed tags or signs of wear.

• Items damaged due to customer mishandling.

The Return Process

1. Contact our support team at [email protected] to initiate a return. Please include your order number and reason for return.

2. We will provide a Return Authorization and instructions for shipping.

3. Ship the item(s) to the provided address. We highly recommend using a trackable shipping service.

4. Once we receive and inspect your return, we will process your refund within 7-10 business days. Refunds will be issued to your original method of payment.

Damaged, Defective, or Wrong Items
If you receive a damaged, defective, or incorrect item, please contact us at [email protected] within 7 days of delivery with photos/videos. 

Contact Us
For any questions regarding our Refund Policy, please email us at: [email protected]
You may also find helpful information on our related site: https://www.eplfootballstore.com